Week 1
Audit & Alignment
- Tech and UX audit
- Success metric definition
- Access + risk register setup
PIL-001
The 30-day pilot that proves value before long-term commitment
Every pilot follows a fixed outcome path: understand the system, ship meaningful wins, validate one production feature, and end with a clear conversion decision.
PIL-002
Week-by-week execution
Week 2
Quick Wins
- Top friction fixes
- Three high-impact bugs resolved
- Initial quality baseline lift
Week 3
Feature Ship
- One shippable feature slice
- Feature flags + rollback controls
- Instrumentation and QA traceability
Week 4
Conversion Review
- Ship Log presentation
- Tier recommendation and start date
- 6–12 month roadmap framing
Delivery operating model
- Cadence: quarterly themes, monthly planning, weekly demos
- Quality controls: CI/CD, flags, test automation, and design QA
- Knowledge continuity: ADRs, runbooks, and onboarding docs
- Security baseline: secrets policy, environment segregation, least privilege
Ship Log template
- Shipped work with live links
- DORA metrics and trend notes
- UX and business outcome indicators
- Incident summaries and postmortems
- Top themes for next month inside credits
- Risks, decisions, and architectural trade-offs
Run a pilot, measure delivery, and convert only when outcomes are proven.